Great team, work to deadline, delivered a result which I am so happy with. Would recommend them to anyone. If purchasing a property and thinking of a broker talk to these guys first. Thanks again.
Hi Ruan, Lisa, Terri,
Karly and I would like to sincerely thank you for your assistance with the purchasing of the new townhouse and the selling of our current home over the past month.
I have commented to Lisa previously that if the whole process was as smooth as the finance element, then we would have not had any sleepless nights!
My office computer securities will not let me post a review via the google platform…….can you please post the below for me.
“We cannot express our gratitude enough to the team at Time Home Loans for guiding us through the best finance options with the recent sale of our current house and the purchase of a new home.
Ruan, Lisa and Terri, your professionalism, availability outside of normal business hours and overall enthusiasm are a credit to the Time Home Loan brand.
If the whole process was as smooth as the finance element, then we would have not had any sleepless nights!
We are very happy to recommend the Time Home Loans team for any finance solutions.
Ruan and his team were able to provide us with the solutions to our mortgage needs. They considered our circumstances and provided us with multiple options in an extremely efficient and professional manner, pushing the banks to make sure our timelines were achieved. This was the first time we used a broker, but we will definitely use Time Home Loans again in the future.
Initially we didn’t think we would go with Time Home Loans as have had bad experiences in the past with mortgage brokers and have always just dealt directly with the bank. In this case however, Time Home Loans were able to beat any rate we could get with the bank ourselves. What more is important is the level of customer service we experienced with Time Home Loans – we were able to deal with the same contact person throughout the whole process, nothing was ever an issue and each email was responded to promptly, professionally and accurately. If our contact was unable to answer an email on the day we sent a query, we noticed that her boss would then reply so there was someone always available and in touch – its something that is very rare these days! I would not hesitate in recommending Time Home Loans for their unbeatable rates and amazing customer service.
We are so fortunate to have been referred to Ruan and the team at Time Home Loans. Working with Ruan and Lisa was a pleasure. They had an excellent knowledge of suitable products and nothing was too great a task for them. Both were contactable even out of normal business hours which makes things easier. Most of all, Ruan and Lisa were friendly, very approachable and down to earth. We actually enjoyed meeting up with them to discuss our plans as they always made us feel welcome and that they were genuinely happy to see us and help us achieve our goals.
Ruan and his team provided an excellent service and secured me a very competitive loan. They were friendly and informative and were on top of every detail. My solicitor told me that this team were the best she had ever worked with also. I would highly recommend Ruan to anyone looking for a home loan. It was so much easier than trying to manage it on my own.
A very big thank you to you, Ruan, Terri and the entire team from Time Home Loans. See below!
I don’t want to sound bias but when you work within a good organisation you always expect more from you colleagues.
I have now used Time Home Loans for the past 2 property transactions and I can not fault them. I called Ruan and needed finance approval to bid at Auction in just 2 weeks. Not only did they achieve an unconditional approval for me to bid but helped me achieve a great result with my finance options.
When it comes to finance, like real estate there are many options available. Ruan, Lisa and the team are miles ahead of the rest. From their level of communication to their sincere attitude to really wanting the best outcome for their clients it is clear they are working in their clients best interests.
The risk with my bank was I never had a 3rd party to really push the boundaries and in the end it ended up that I made a move to another financial institution as this best catered for my needs. I never would have had the time nor the experience to achieve this result. Best of all, this didn’t cost me anything!
Sometimes getting the cheapest rate isn’t the be all and end all. I have 100% trust and confidence in the Ruan, Lisa and team and will continue to recommend my clients, family and friends to utilize their services. Simon Caulfield for Time Home Loans… Thanks again guys!!!
I would highly recommend the services of Ruan & his team at time home loans. We had spoken to other brokers previously who basically told us that because of the situation we were in, we were unable to get a home loan unless we sold a car. Ruan was recommended to us by a friend who was in a similar situation so we thought we would give him a go & I’m glad we did! Not only are Ruan & Lisa friendly, knowledgeable & always prompt to return our emails/phone calls, they were able to get us the best possible loan for our situation, & we didn’t have to sell a car! We are now building our dream home & we can’t thank Time Home Loans enough for all they have done for us.
Fantastic service with great support, answers to questions and reassurance throughout the process.
My husband and I recently purchased a home and Ruan and Lisa assisted us in securing the right mortage for our needs. From the first meeting I knew I was in good hands… Ruan and Lisa have a knowledge and understanding of the mortgage business well beyond ours….we were confident we were getting the right advice and they were transparant with every step. Every step of the way we had an email or call advising us of the status of our application. In fact, Lisa drove up to Noosa while we were holidaying to have us sign the mortgage papers to save us a trip back to brisbane….. fantastic service!! I wouldn’t hesitate to recommend him to my family and friends.
Carla and Steve
I can’t speak highly enough of Ruan and his team. They always provide us with exceptional service which are very personable and they have your best interests at heart. I recommend them to everybody I know who is looking for a home loan.
Excellent, responsive services and easy to deal with. Our refinance want smoothly and we have no regrets. we have used other brokers in the past and I know who’ll get my business next time.
Got the keys this arv – a bit excited!! Thank you both for everything!! I am really happy with my decision to go with you guys – I will be recommending you to anyone in need of a fabulous broker! I’ll be in contact after I move in, to organise shifting the other home loan I have to CBA as well 🙂
Thank you Matt. I found you to approachable and knowledgeable. You were able to fit in with my busy lifestyle buy communicating via email, and after hours visits, and your communication throughout the whole process was fantastic. I will absolutely use your services again and recommend you to others. I would also like to extend my sincerest of thanks to Terri for all of her assistance as well. I hope to be in touch again in the near future. Thanks again.
We met Matt through the advice of a real estate, we were only testing the waters into buying a house. After the initial talk with Matt and talks there after we had made up our mind to push forward, using Matt @TimeHome Loans to broker with the banks. Through all our dealings with Matt we have found him to be astute with the product he was presenting to us, very friendly, makes you feel at ease and comfortable, guides you through the process every step of the way, which took the heavy burden of getting a mortgage away from us. I have no problem recommending Matt Franklin to any of our friends and family that is looking at getting into the housing market. Thank you very much Matt for all you have done.
Tui & Marianne.
Matt and his team have been a blessing to me with the process of my house build and financing. They have worked with me very patiently through the whole process. I don’t know what I would have done if Matt and his team were not there to walk me through. I really appropriate all their help.
We have had the pleasure of working with Matthew a number of times now for financial services. Each time we have found Matthew to be very professional, understanding of our needs and able to communicate effectively. Most importantly, Matthew gave us choices for options relating to our needs which was great. It took a lot of the work out of the process for us and we were able to base our decision on the facts he presented us with. We have since gone on to refer Matthew to other friends and family members. We are repeat clients for Matthew and will definitely be contacting him again in the future.
Kim and Brad
We as new property investors in Australia with a new build development needed to link up with a partner Mortgage Broker who would not only negotiate the best deal for us but also hold our hand through the process.We found that relationship with Ruan Burger and his team at Time Home Loans who not only rose to our expectation but also made it a smooth and trouble free experience.The business outcome has been favourable and we are comfortable that there will be ongoing support through the medium and long term process.
Bill and Carla Revie
It’s Justine Jeremy’s wife.
Thank you so much for the incredible night you arranged for Jeremy and Noah. Every detail you arranged and ever communication you had with Jeremy was first class. You are a true professional and a genuine, selfless and caring human being. You created an experience Noah will never forget. He couldn’t stop talking about it this morning, particularly the time he got home (just before midnight mum!!) Thank you also for his birthday gift. You really went above and beyond.
Thank you again. You have made an 8-year-old’s holiday!
Time Home Loans were fantastic. Ruan made a difficult situation very easy, simply by working to get us (as his client) the best deal possible rather than the bank. We have now recommended Time Home loans to a number of friends due to the exceptional level of service provided by Ruan and Lisa!
Hi Mike, Damian and Paul,
I hope you’re all well. I am writing to offer praise of Time Home Loans Director Ruan Burger, and Client Manager Lisa Venn. Less then a month ago I placed a contract on my first investment property. Half an hour ago, it settled!
During the past three weeks, I have been working closely with Ruan and Lisa – in person, via phone and over email. I found both staff members to be extremely professional and prompt in all instances – from preparing figures, explaining processes, following up on issues, communicating with banks and finalising settlement arrangements. As a first-time investor, I had a series of questions about not only the purchasing process, but how to secure the best loan for my particular set of circumstances. Ruan and Lisa guided me through every step of the transaction, communicating honestly and openly each time. As a result of Ruan and Lisa’s 100% dedication to my deal, I feel that I have committed to an excellent home loan package which not only met, but exceeded my expectations.
Having been referred to Time Home Loans myself, and now having experienced the extremely high level of service received, it is with great pleasure that I will continue to recommend Ruan and Lisa to family and friends alike.
I trust that this staff kudos is received is good order.
I wanted to write you an email and express my graditude for what you have done for me. I have been a professional real estate agent for 10 years and in my time I have a long period of dealing with brokers and banks. Sure when we first talked I was skeptical as I believe anyone would be and truly thought that there was limited, if any, difference with who you deal with. I was wrong and the experience, speed, understanding and your demeanor to actually caring from a genuine place make you an incredible person to deal with.
I would highly recommend anyone that wants a serious discussion about using finance to consult with you first!!
A BIG thank you to Ruan, Lisa and the Time Home Loans Team.
As first home buyers we were very nervous and had tons of questions.
The team were always there to give advice and information, and helped take the stress out of such a big financial step.
Thank you so much to Time Home Loans for going beyond their call of duty to make our dream possible!
Both my partner and I have been very impressed with the service and prompt communication we received from Time Home Loans.
Ruan and his team are not only knowledgeable in their field of work, but they genuinely care for the best interests of their clients. We cannot recommend them enough! Our family members and friends will certainly be dealing with them in the future.
Anthony and I would sincerely like to thank Ruan for the outstanding service of him and his team when it came to helping us get finance for our first property. From our initial meeting with Ruan we were both impressed by his honesty and all the hard work he gave to ensure we not only got the best deals that the banks were offering at the time but ensuring everything was done with ease and finalised well before our settlement occurred. We could not recommend TIME home loans more highly to any prospective clients in the future. It’s been a pleasure dealing with Ruan and his team.
Hi Ruan and Lisa,
Jess and I would like to thank you both for the seamless transition, unwavering access and the candid, genuine advice that you were able to provide through this pleasant process. We are very happy with our decision and owe a deal of thanks to Darcy for initiating our meeting.Thanks again for all of your help and we will be singing your praises to all friends and family looking for loan assistance. Ruan, I know you mentioned that you would like to see our abode so the offer is always there if you are in the neighbourhood.
Adam and Jessica Derrick